Network Support Engineer

Job Title: Network Field Engineer

Job Type: Full-time
Department: IT / Network
Location: Surat

Job Summary

We are looking for a skilled and responsible Network Field Engineer to install, maintain, troubleshoot, and support network infrastructure at customer and company locations.

Key Responsibilities

• Install, configure, and maintain routers, switches, access points, and other network equipment.
• Troubleshoot LAN, WAN, Wi-Fi, and internet connectivity issues.
• Visit customer sites for network installation, maintenance, and technical support.
• Configure basic networking devices and IP addresses.
• Diagnose and resolve network hardware and connectivity problems.
• Perform preventive maintenance and network health checks.
• Coordinate with the technical/support team to resolve complex issues.
• Maintain service reports, installation records, and documentation.
• Ensure timely completion of assigned field service tasks.
• Follow company security and networking standards.

Required Skills

• Basic knowledge of TCP/IP, LAN, WAN, DNS, DHCP, VPN, and Wi-Fi.
• Knowledge of routers, switches, network cabling, and networking tools.
• Basic troubleshooting skills for Windows and network connectivity.
• Good communication and customer-handling skills.
• Ability to work independently and travel to customer locations.
• CCNA certification or equivalent knowledge will be an advantage.
• Valid driving license is preferred.

What We Offer

• Competitive salary based on skills and experience.
• On-the-job training and learning opportunities.
• Career growth opportunities.
• Travel/field allowances as per company policy.
• Supportive work environment.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person