NETWORK TECHNICIAN (BASED AT JOHOR BAHRU)

About the role (FRESH GRADUATES ARE ENCOURAGED TO APPLY)

Install, set up, configure and troubleshoot modems, routers, WiFi access points and network switches. Manage and maintain fiber optic and wireless infrastructure networks, as well as Internet broadband services. Provide onsite technical support, troubleshooting, and maintenance for network-related issues.

Key responsibilities

• Install, set up, configure and troubleshoot modems, routers, WiFi access points and network switches
• Manage and maintain fiber optic and wireless infrastructure networks, as well as Internet broadband services
• Provide onsite technical support, troubleshooting, and maintenance for network-related issues
• Provide customer-oriented support with good communication skills and the ability to communicate with and assist customers professionally and courteously
• Attend customer sites for installation, troubleshooting, maintenance, and technical support
• Coordinate with internal teams, vendors, and service providers when required
• Provide timely job status updates and reports to supervisors or management

About you

• Possess a basic understanding of Fiber Optic, UTP Cat5/Cat6, VDSL, DSL, FTTH, GPON, and WiFi & Mesh solutions
• Able to work independently and as part of a team
• Willing to work on weekends and public holidays when required
• Able to start work immediately or within a short notice period
• Must possess own transportation, either a motorcycle or car