Rooster's Wood-Fired Kitchen Uptown
New American Restaurant Associate
1 month ago
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Important information
Contract type:
Permanent, Temporary, Part time
Salary:
$33,280 – $41,600 / year
Location:
Charlotte, NC, USA
Work mode:
Onsite
Published on:
26 September 2026
What they need
Job Summary
Rooster's Wood-fired Kitchen Uptown is seeking a friendly, dependable, and customer-focused New American Restaurant Associate to support daily restaurant operations and deliver a welcoming dining experience. This role assists with guest service, food and beverage orders, food preparation, order accuracy, cleanliness, and coordination between kitchen and front-of-house team members.
Responsibilities
- Welcome guests and provide friendly, professional customer service.
- Take food and beverage orders accurately and communicate special requests to the appropriate team members.
- Assist with preparing and serving New American menu items, appetizers, sides, and beverages.
- Support food preparation, portioning, plating, packaging, and order assembly as needed.
- Ensure food orders are complete, accurate, and presented appropriately.
- Deliver food and beverages promptly and courteously.
- Answer guest questions about menu items and provide basic menu guidance.
- Assist with point-of-sale transactions and customer payments as needed.
- Maintain clean and organized dining areas, counters, service stations, and workspaces.
- Clear tables and help maintain a welcoming dining environment.
- Restock food supplies, beverages, utensils, napkins, and other service items.
- Assist kitchen and front-of-house team members during busy service periods.
- Follow food handling, sanitation, cleanliness, and workplace safety procedures.
- Handle food, equipment, and restaurant supplies carefully.
- Communicate guest concerns, supply needs, and service issues to supervisors.
- Assist with opening, closing, cleaning, and general restaurant duties.
- Help maintain consistent food quality, presentation, and order accuracy.
- Support effective teamwork and efficient restaurant operations throughout each shift.
- Perform other restaurant service and support duties as assigned.
Qualifications
- Previous restaurant, food service, hospitality, or customer service experience is preferred but not required.
- Friendly, professional, and guest-focused attitude.
- Strong communication and interpersonal skills.
- Ability to work effectively as part of a team.
- Comfortable working in a fast-paced restaurant environment.
- Good attention to detail and order accuracy.
- Willingness to learn menu details and restaurant service procedures.
- Ability to maintain cleanliness and follow food safety practices.
- Reliable attendance and punctuality.
- Comfortable standing, walking, and performing hands-on restaurant tasks.
Benefits
- Full-Time / Part-Time opportunities.
- Competitive compensation.
- On-the-job restaurant and customer service training.
- Supportive and team-oriented work environment.
- Opportunities to develop food service and hospitality skills.
- Opportunities for professional growth and advancement.
- Hands-on experience in restaurant operations.
About Rooster's Wood-fired Kitchen Uptown
Rooster's Wood-fired Kitchen Uptown offers a restaurant dining environment focused on food, hospitality, and guest satisfaction. The team works together to provide attentive service while maintaining food quality, cleanliness, and efficient daily operations.
Pay: $16.00 - $20.00 per hour
Expected hours: 42.0 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Food provided
- Health insurance
- Referral program
- Relocation assistance
- Vision insurance
Work Location: In person
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