The New Home Sales Coordinator plays an essential role in creating a positive and rewarding experience for Carolina Signature Homes new home customers. To achieve the company’s goals of providing a wonderful home building experience, this position requires an individual to have the following key attributes and skills. This individual must be able to assist, coordinate, administer and manage the new home construction process for customers and the Company from concept, sale and start through completion and close. Ensure excellent communication and organization of accurate written documentation between the customer and the Company, to ensure a smooth and enjoyable process of construction for each new home customer. Always represent the Company and Woodside Communities with enthusiasm, integrity, truthfulness, and knowledge.

Specific Responsibilities:

• Administer all construction documents, including new home construction contracts, financing and draw related documents, selections, and change orders.

• Coordinate with finance staff to ensure proper billing and collection of contractual revenue.

• Coordinate the Selections process. Assist in pricing of selections, obtain sign-off of selections, ensure proper documentation of selections and organize communication to Builders of selections in an accurate and timely manner.

• Administer the Change Order process to ensure timely and accurate presentation of pricing to the customer (including allowance pricing status), preparation of requested Change Orders, coordinating customer signature and sign-off of Change Orders, and communication of final Change Order to Building staff.

• Ensure smooth closings with customers through consistent and timely communication of the closing process, review of final pricing and financial details, coordinate construction closing checklists with customers and Builder, coordinate financing with customers and their banks, and act as the Company’s customer service liaison.

• Develop long term customer relationships and generate referral sales.

• Attend and professionally represent Company at sales and referral events.

Job requirements:

• Adaptable to new software – utilizing Builder Trend for documentation and organization.

• Good written communication skills and ability to use Microsoft Word.

• Proficient with numbers, including use of Excel and knowledge of basic accounting.

• Strong organizational and follow-up skills.

• Ability to interface with customers and staff to achieve companies desired goals.

• Knowledge of purchasing and/or home construction desirable.