New Patient Coordinator

Join a Team That Changes Lives

At Cardiac & Vascular Interventional Group (CVIG), our mission is simple: Saving Hearts. Saving Limbs. Saving Lives.

We are seeking an experienced, detail-oriented, and compassionate New Patient Referral Coordinator to join our growing cardiovascular practice. This role is ideal for someone who thrives in a fast-paced medical office, enjoys building relationships with patients and referring providers, and takes pride in ensuring every patient receives timely access to life-changing cardiovascular care.

Responsibilities

• Receive, review, and process incoming referrals accurately and efficiently.
• Contact new patients promptly to schedule consultations and diagnostic testing.
• Verify insurance eligibility and determine referral and authorization requirements.
• Obtain medical records, imaging, and supporting documentation before appointments.
• Communicate with referring physician offices regarding referral status and additional documentation needed.
• Track referrals from receipt through scheduling and treatment.
• Maintain referral work queues and ensure no referral goes unattended.
• Coordinate with providers, medical assistants, and front office staff to optimize scheduling.
• Document all patient interactions accurately within the electronic medical record (EMR).
• Follow up on pending referrals, insurance authorizations, and incomplete documentation.
• Deliver exceptional customer service while creating a welcoming and professional patient experience.
• Meet referral conversion and scheduling goals while maintaining accuracy and compliance.

Qualifications

• Minimum 2 years of medical referral coordination or medical scheduling experience (cardiology or vascular experience preferred).
• Knowledge of insurance verification, referrals, and prior authorizations.
• Experience working within an EMR (Athenahealth experience is a plus).
• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Ability to work independently while collaborating with a team.
• High attention to detail and strong problem-solving abilities.
• Professional, compassionate, and patient-focused attitude.

Preferred Experience

• Cardiology, vascular, or specialty practice experience.
• Understanding of cardiovascular diagnostic testing and procedures.
• Experience communicating with physician offices and healthcare networks.
• Familiarity with Medicare, commercial insurance plans, and HMO referral processes.

Benefits

• Competitive pay based on experience
• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO)
• Paid Holidays
• Opportunities for professional growth and advancement
• Supportive, team-oriented work environment

Why Join CVIG?

At Cardiac & Vascular Interventional Group, every referral represents a patient who needs timely, specialized care. Your work will directly impact patient outcomes by helping individuals receive life-saving cardiovascular treatment without unnecessary delays.

If you are passionate about patient care, organization, and making a difference, we'd love to hear from you.

Apply today and become part of a team dedicated to delivering exceptional cardiovascular care.

Pay: $23.54 - $28.34 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: In person