New Patient Coordinator

Description:

Join Our Team and Make a Difference!

We are seeking a dedicated and energetic Patient Coordinator to be the friendly, professional voice of our medical office. In this role, you’ll ensure every patient has a seamless experience while supporting our providers and office operations. If you thrive in a fast-paced, team-oriented environment and love helping people, this is the perfect opportunity for you!

What You’ll Do:

• Serve as the first point of contact by answering phones and emails with professionalism and care.
• Schedule patient appointments efficiently, optimizing provider time and treatment room availability.
• Respond to patient inquiries, relay messages to providers, and ensure excellent communication across the team.
• Maintain accurate and organized patient records, safeguarding personal and financial information.
• Keep patient accounts up-to-date by recording and managing personal and financial details.
• Follow office policies and procedures to maintain smooth operations and suggest improvements when needed.
• Collaborate with colleagues to accomplish team goals and contribute to a positive, supportive office environment.

Requirements:

Requirements

What We’re Looking For:

• Strong multi-tasking skills with the flexibility to adapt in a fast-paced setting.
• Exceptional telephone etiquette and customer service skills.
• Excellent time management, organization, and attention to detail.
• Proficiency with scheduling, word processing, and spreadsheets.
• Professionalism, a quality-focused mindset, and a team-oriented attitude.
• Reliable transportation to ensure consistent attendance.

Preferred Qualifications:

• High school diploma or equivalent.
• 1+ year of customer service experience.
• 1+ year of medical terminology knowledge.
• 1+ year of computer skills.
• eCW experience
• Required to pass a Level II background screening.

Why You’ll Love Working Here:

• Be part of a collaborative, supportive, and dynamic team.
• Make a tangible difference in patients’ lives every day.
• Opportunity to grow professionally in a rewarding healthcare environment.