New Vehicle Sales Manager

Mandurah Auto Group has an exciting opportunity for an experienced and driven New Vehicle Sales Manager to lead our new vehicle sales operation.

Reporting to the Dealer Principal, you will guide, train and motivate the sales team while driving the achievement of manufacturer targets, dealership budgets and customer satisfaction objectives.

This is a hands-on leadership position suited to an accomplished automotive sales professional who can develop people, manage performance and deliver strong commercial results.

The Role

Your key responsibilities will include:

• Leading, coaching and motivating the new vehicle sales team
• Conducting daily sales meetings and one-on-one lead management sessions
• Holding the team accountable to established sales processes and customer follow-up standards
• Setting and reviewing monthly and quarterly sales objectives
• Monitoring sales performance, budgets, conversion rates and manufacturer KPIs
• Organizing regular sales training and supporting the development of trainee sales staff
• Assisting the team with negotiations, deal structuring and closing sales
• Maintaining appropriate vehicle stock levels in line with customer demand, dealership policies and manufacturer expectations
• Coordinating with the pre-delivery team to ensure vehicles are prepared and delivered efficiently
• Ensuring deal packs are completed accurately and meet dealership and manufacturer compliance requirements
• Monitoring customer satisfaction results and implementing strategies to improve performance
• Managing customer concerns professionally and maintaining strong relationships with key clients
• Developing and reviewing business plans for the new vehicle department
• Monitoring market activity and competitor performance
• Working with the Dealer Principal and Marketing Manager on advertising, promotions and marketing initiatives
• Maintaining high standards across vehicle presentation, showroom operations and the overall customer experience
• Acting as an ambassador for Mandurah Auto Group

About You

To be successful in this position, you will have:

• Proven automotive sales management experience, preferably within a new vehicle dealership
• A demonstrated record of achieving sales targets, manufacturer KPIs and departmental budgets
• Strong leadership, coaching and performance-management skills
• The ability to develop salespeople and build a motivated, accountable team
• Excellent negotiation, deal-closing and commercial decision-making skills
• A comprehensive understanding of dealership sales processes and stock management
• A strong focus on customer satisfaction and delivering an exceptional experience
• Excellent communication, organization and relationship-building skills
• Confidence using dealership management and customer relationship systems
• The ability to work closely with senior management and other dealership departments
• A current WA driver’s license
• A current WA Motor Vehicle Salesperson’s License

What We Offer

• A senior leadership opportunity with Mandurah Auto Group
• The autonomy to shape the performance and culture of the new vehicle sales department
• The opportunity to lead and develop a results-focused sales team
• A supportive dealership environment backed by an established automotive group
• Ongoing professional development and career opportunities

If you are an experienced automotive sales leader with the drive to develop people, deliver outstanding customer experiences and achieve strong commercial results, we would like to hear from you.

Apply now to join Mandurah Auto Group as our New Vehicle Sales Manager.

Subject to a Satisfactory National Police Certificate