Newcomer Resource Navigator

ABOUT SHARe

SHARe welcomes, supports, and helps protect immigrant newcomers across the Upper Connecticut River Valley of Vermont and New Hampshire, through the collective efforts of volunteers, donors, organizations, and businesses. Together, we help rebuild lives that have been torn apart, as we build enriched, thriving communities.

Founded in 2020, SHARe is a 501(c)(3) nonprofit organization, funded by generous individuals, community foundations, and regional grants. SHARe has never received federal funding. At this critical time in history, we are investing in staff to strengthen our volunteer- and community-based infrastructure for growth and sustainability.

JOB DESCRIPTION

We are seeking an organized self‑starter with a solid understanding of case management and resource navigation strategies and principles (or transferable and comparable skills).

The ideal candidate will have the ability to build trust with diverse populations and providers through approachable, trauma-informed communication styles. They will possess the ability to keep updated documentation, be tech savvy, and have an openness to learn and adapt.

See detailed description under duties and responsibilities.

KEY RESPONSIBILITIES: Advance SHARe’s mission and vision by contributing to a positive environment of teamwork, curiosity, resilience and commitment to welcoming, protecting and supporting newcomers.

Welcoming Operations

• Newcomer accompaniment and delivery of services:Provide case coordination services for newcomer families and individuals, communicating with external partners to support service delivery.
• Oversee and coach volunteer team leaders accompanying newcomers on their path.
• Monitor SHARe’s capacity to welcome and support new families and individuals.
• Respond effectively to unanticipated circumstances and urgent needs that may occur due to the nature of welcoming work.
• Track and facilitate support of immigration cases for all SHARe newcomers; inform newcomers of changes in legal status.

Relationship Building and Targeted Outreach

• Identify community resources and engage community partners, sharing resources in-person, virtually, or via email.
• Help define, refine, and manage external messaging to clarify and engage the community in SHARe’s vision and mission.
• Be an advocate in public and build organizational partnerships.
• Ensure SHARe’s representation in collaborative and strategic networks.
• Advocate for the needs of newcomers to Vermont and New Hampshire and for the communities who welcome them.

Volunteer Management

• In collaboration with the Program Manager, assist in:
• Placement of new volunteers.
• Identifying and potentially lead trainings for new and current volunteers, including trainings related to newcomer support, immigration solidarity, community resilience.

HOURSFull time, accommodating team and community meetings and events, as well as occasional response to urgent newcomer needs. Some evenings and weekends will be required.

COMPENSATION

$60,000-$80,000 annual compensation package

LOCATION: UPPER CONNECTICUT RIVER VALLEY OF VERMONT AND NEW HAMPSHIRE

SHARe welcomes newcomers across many communities, centered around Lebanon and Hanover, New Hampshire and White River Junction and Norwich, Vermont. The Newcomer Resource Navigator will live locally and work from home.

QUALIFICATIONS AND EXPERIENCE

• Comfort in a transformative role at a time of great transition.Excellent written and oral communication skills.
• Bachelor's degree or equivalent in nonprofit administration or related human services field preferred.
• 3-5 years of work related to the field of community organizing, social work, youth and family services, or other health and human service delivery.
• High energy, positive person who is organized, creative, and flexible, committed to building community and a sense of belonging for everyone.
• Commitment to understanding the challenges and gifts of displaced immigrant newcomers, and the evolving landscape in Vermont and New Hampshire and nationally.
• Must have reliable transportation.
• Must have reliable internet connection and suitable remote office environment.

HOW TO APPLY

Submit the following to [email protected], with the subject line “Newcomer Resource Navigator – [Your Name]”:

• Updated resume (PDF)
• A brief cover letter (250–300 words) highlighting relevant experience and why you’re excited about this role.
• Optional: Links to any websites or social‑media profiles you have managed.

Application Deadline: September 11, 2026

Pay: From $60,000.00 per year

Benefits:

• Flexible schedule

People with a criminal record are encouraged to apply

Work Location: Hybrid remote in New Hampshire