Nexthink Administrator-

Job highlights

• Should know how to promote usage of Nexthink across various IT teams and measure the adoption.
• Should have hands on experience in troubleshooting windows / Mac clients for issues and understand the architecture of Windows clients.
• Hands-on experience in integrating Nexthink Infinity with other tools and databases (ITSM tools,ADLS data exporting etc.)

Proficiency in design build and implement Nexthink Infinity
Hands-on experience in integrating Nexthink Infinity with other tools and databases (ITSM tools,ADLS data exporting etc.)
Should know how to promote usage of Nexthink across various IT teams and measure the adoption.
Create HLD and LLD documents for Nexthink implementation
Good understanding of process to identify use cases analyzing the environment and implement in Nexthink
Identify area of automation for issues being reported Good hands-on experience on Windows
10/11 support nd proficiency in issues that could be seen in an end user environment
Understand how various components works in end user environment Antivirus, malware protection, desktop deployment, software distribution, client server applications, network
Should have hands on experience in troubleshooting windows/Mac clients for issues and understand the architecture of Windows clients.
Excellent communication and interpersonal skills
Excellent written skill
Customer facing and articulation skills
Good analytical skills and troubleshooting skills.
Reporting and technical documentation as needed