NICU Ward Clerk (Temporary)

💙 Make a meaningful difference supporting babies, families and clinicians

🏥 Join a dynamic multidisciplinary team at Westmead Hospital

🌟 Bring your organisation, customer service and clerical expertise to NSW Health

Manage essential ward administration and patient information while providing responsive, compassionate support to a busy Neonatal Intensive Care Unit

**Employment Type:**Temporary Part Time (up to 07/02/2027)
**Position Classification:**Administration Officer Level 2
Remuneration: $34.93 - $36.09 per hour
**Hours Per Week:**28
**Location:**Westmead Hospital

Where you'll be working
Be part of Westmead Hospital, a leading tertiary healthcare environment where every team member contributes to safe, high-quality and person-centred care. This is an opportunity to take your administrative career into a setting where your skills have a direct impact on patients, families and clinical teams.

• Work alongside a dedicated multidisciplinary team in a fast-paced NICU environment.
• Be a key point of contact for clinical staff, patients, families and visitors.
• Contribute to an environment focused on safety, quality and positive patient experiences.
• Join a workplace that values collaboration, professional growth and continuous improvement.
• Bring your existing skills into a role where no two days are quite the same.

What you'll be doing 
As the NICU Ward Clerk, you will provide the reliable administrative foundation that keeps the ward operating smoothly. You will use your attention to detail, communication skills and initiative to support clinical teams and maintain accurate patient and ward information. Key responsibilities will be to:

• Coordinate and maintain accurate patient records and essential ward documentation.
• Provide day-to-day clerical and administrative support to clinical staff, patients and visitors.
• Manage competing priorities while keeping core administrative processes accurate and on track.
• Use computer systems and databases to record, retrieve and manage information efficiently.
• Contribute to quality improvement, patient safety and a person-centred approach to care.

What you'll bring

We are looking for someone who can hit the ground running and confidently navigate a busy healthcare environment. Your strong organisational skills, professionalism and customer service approach will be highly valued. If you are an experienced Ward Clerk, Administration Officer, Medical Receptionist, Health Administration professional or customer service specialist looking for a new challenge, we would encourage you to apply.

You will bring:

• Strong clerical and administrative skills with excellent attention to detail.
• A professional, responsive and patient-focused approach to customer service.
• Excellent organisation, prioritisation and time management skills.
• Clear verbal and written communication and the ability to work effectively with diverse teams.
• Confidence using Windows-based computer systems and databases, with the flexibility to adapt to changing work demands.

🔎 Ready for a change? If you are looking for a temporary opportunity where your administration skills can make a genuine difference, this could be your next move. Join NSW Health and bring your skills, experience and care to a workplace where you can make a difference, grow your career and be part of something bigger. Apply online now, by submitting your resume and addressing the criteria listed below, providing examples that demonstrate your ability before the closing date.

Selection Criteria:

1. Demonstrated clerical skills with strong attention to detail
2. Demonstrated customer service skills
3. Excellent organisational and time management skills
4. Effective communication skills - verbal and written
5. Demonstrated ability to work both independently and as an effective team member
6. Competent computer skills in a Windows based environment and a knowledge of databases
7. Demonstrated ability to adapt to flexible work practices

Requisition ID: REQ689743
Applications Close: 13th October 2026

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