Night Audit

We are seeking a detail-oriented and dependable professional to support overnight hotel operations and help ensure a smooth guest experience during late-night and early-morning hours. In this role, you will balance front desk service, accounting tasks, and reporting responsibilities while maintaining a welcoming and professional presence for guests and team members.

What You’ll Do

• Welcome and assist guests during overnight hours, responding to questions, requests, and concerns in a courteous and professional manner.
• Complete end-of-day closing procedures, including balancing transactions, reconciling accounts, and preparing daily reports.
• Verify guest folios, room charges, payments, and adjustments for accuracy.
• Process check-ins and check-outs as needed, ensuring a smooth and efficient guest experience.
• Monitor property activity and communicate important information to day-shift leadership and other departments.
• Handle incoming calls, messages, and reservations according to company procedures.
• Support safety, security, and emergency protocols during overnight hours.
• Maintain a clean, organized, and professional front desk and lobby area.

What We’re Looking For

• Previous experience in hospitality, guest services, front desk operations, or accounting support is preferred.
• Strong attention to detail and the ability to work accurately with financial and operational data.
• Excellent communication and customer service skills.
• Ability to work independently, stay organized, and manage priorities during overnight shifts.
• Comfort with computer systems, property management software, and basic reporting tools.
• Professional demeanor, sound judgment, and a commitment to guest satisfaction.

What Success Looks Like

• Accurate completion of nightly audit and reporting processes.
• Prompt, courteous support for guests throughout the overnight shift.
• Reliable communication with management and team members.
• Consistent adherence to company policies, procedures, and standards.

Why Join Us

• Be part of a team that values professionalism, service, and accountability.
• Contribute to a positive guest experience in a role that is essential to daily hotel operations.
• Work in an environment where your attention to detail and reliability make a meaningful impact.

We are committed to creating an inclusive workplace where all qualified individuals are encouraged to apply.