Night Auditor

About Hyatt Regency Brisbane

At Hyatt we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. We believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers.

We are looking for a Night Auditorto join our Front Office team! As an integral part of the overnight operations, the Night Auditor welcomes guests to the hotel, assures guest requests are handled, reviews and audits  daily transactions, and sets the hotel up for a successful new day.  The Night Auditor also serves as the main point of contact for any safety, security, or guest relations concerns during the overnight shift. Come join our hotels in a journey of making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.

This varied and dynamic role provides a chance to develop your professional hospitality career within an international company.

The Role

• Working the overnight shift. Typically 2300-0700 although can vary with business demands
• Ensure all aspects of hotel accounting are processed correctly and accurately recorded, protecting the brand and asset against liability and fraud
• Audit, balance, post and report on front desk, rooms, and food and beverage transactions
• Ensure hotel occupancy is maximized and that all guest accounts are checked in correctly
• Run the night audit final, after ensuring all transactions are accurate
• Attend to guest needs at the front desk, provide management presence
• Prepare limited menu items for guest food and beverage orders as needed
• The Night Auditor is responsible for the preparation and disposition of all Night Audit work as well as all Host functions during the overnight shift.

The Person

• Excellent written and verbal communication
• Commitment to providing high quality guest service
• Basic knowledge of accounting principles
• Team player with an eye for detail
• Front Office experience in a busy five star hotels is preferred but not essential
• Previous experience with Opera is advantageous
• Must have work rights in Australia

(Please note, this role works overnight shifts and must have flexibility to work weekends and public holidays where needed)

The Perks

• Complimentary accommodation at Hyatt properties worldwide
• Discounted accommodation for associates as well as friends and family
• Wellbeing Leave and Paid Parental Leave
• Complimentary Headspace membership for Hyatt associates
• Complimentary Employee Assistance Program available for colleagues & immediate family
• Learning and development opportunities
• Access to hotel gym facilities
• 10% discount with NIB Health insurance
• Uniform Dry-Cleaning service

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces. Come join our hotels in a journey of making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.

Our values of Empathy, Integrity, Respect, Inclusion, Wellbeing and Experimentation are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek into how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt at hyattregencybrisbane.com