THE STRAITS HOTEL & SUITES SDN. BHD.
Night Auditor
1 month ago
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Important information
Contract type:
Permanent
Location:
Malacca, Malaysia
Work mode:
Onsite
Published on:
11 September 2026
What they need
About the role
This role involves reviewing, reconciling, and balancing daily guest ledger entries, credit card transactions, cash drops, and department revenues. You will execute end-of-day closing procedures in the system to transition the hotel's financial data to the new business day, identify and correct errors in guest folios and system mismatches, and prepare daily financial summaries, occupancy logs, and management reports for the accounting team and General Manager.
Key responsibilities
- Review, reconcile, and balance daily guest ledger entries, credit card transactions, cash drops, and department revenues (e.g., restaurant, room service, parking)
- Execute the end-of-day closing procedures in the system to transition the hotel's financial data to the new business day
- Identify, investigate, and correct errors in guest folios, posting omissions, or system mismatches
- Prepare, compile, and distribute daily financial summaries, occupancy logs, and management reports for the accounting team and General Manager
About you
- Previous experience in a hotel front desk role, accounting, or guest service is highly preferred
- High school diploma or equivalent required
- Proficiency with Hotelx system and spreadsheet software like Microsoft Excel
- Strong mathematical and analytical skills with high attention to detail
- Ability to work independently with minimal supervision during night hours
- Excellent problem-solving and conflict-resolution abilities
- Strong verbal and written communication skills
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