Night Auditor

JOB REQUIREMENT SUMMARY:

Proper completion of all front office duties.

Complete the activities of Night Shift staff.

Effectively, properly, and accurately analyze the days operating results and perform daily

assigned duties including:

• Conduct the Night Audit in accordance with the SOCH standards
• Operations Analysis & Reporting:

o Accounts Payable

o Accounts Receivable and direct billing

o End of day statistics

o Labor Productivity

o Daily Flash Report

o Credit Check/Balance Batch Settlements

o Operations statistics report – labor cost/room, etc.

Ensure the proper appearance of the lobby and all public areas, including the complimentary

breakfast area.

Act as the Manager on Duty (MOD).

QUALIFICATION STANDARDS:

Education & Experience:

High School diploma equivalent required.

1 year Hotel front office experience with a minimum of 1 year as Night Experience preferred.

Computer experience required.

Customer services experience preferred.

Must work the Night shift.

General Requirements:

Effectively communicate both verbally and written, with all levels of employees and guests in an

attentive, friendly, courteous, and service oriented manner.

Must be able to work with and understand financial information and data, and basic arithmetic

functions.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous, and

service-oriented manner.

Attend all hotel required meetings and trainings.

Maintain regular attendance in compliance with Soch Standards, as required by scheduling.

Maintain high standards of personal appearance and grooming, which includes wearing the

proper uniform and nametag.

Comply with Soch Standards and regulations to encourage safe and efficient hotel operations.

Maximize efforts towards productivity, identify problem areas and assist in implementing

solutions.

Must be able to understand and apply complex information, data, etc. from various sources to

meet appropriate objectives.

Must be able to cross-train in other hotel related areas.

Must be able to maintain confidentiality of information.

Must be able to show initiative, including anticipating guest or operational needs.

Perform other duties as requested by management.

Willing to work on weekends and holidays as required.

Always maintain a warm and friendly demeanor.

Physical requirements:

Ability to stand during entire shift.

Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or

constantly to lift, carry, push, pull or otherwise move objects.

Long hours and flexibility occasionally required.

RESPONSIBILITIES & FUNCTIONS:

Primary Functions:

Accounting:

• Properly and accurately conduct the audit and accounting functions in a timely manner and

transmit the information to the corporate office.

• Prepare and transmit the payroll information and statistics.
• Prepare and distribute the Daily Flash Report

Profit:

• Prepare and distribute the daily cost per occupied room (CPOR) data and statistics.

Quality:

• Compile and enter the data from the Front Office Room Inspection forms.
• Perform the regular Front Office duties.

Work Ethic:

• Demonstrate a high level of integrity, take ownership of personal and team actions, communicate

effectively, nurture a positive, professional work environment, and adhere to SOCH’s Standard

Operating Procedures.