Night Auditor

Will pay above market rate for experienced candidates!

We are looking for customer service oriented individuals who are a able to learn the role quickly.

Essential Functions Front Desk:

• Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest.
• Process all guest requests and relay messages.
• Activate and file room keys.
• Verify and adjust billing to guest folios when needed
• Secure payment from guests
• Accept and record wake-up call requests
• Count bank at beginning and end of shift; secure bank.
• Process all payment types and miscellaneous charges; provide change.
• Answer phone calls and assist guests with a variety of requests
• Create, modify, and cancel reservations upon confirmation with a guest
• Assist Housekeeping with folding laundry, maintain pool towels
• Keep the lobby and public restroom clean and tidy
• Other duties may be assigned by the Front Desk Manager or General Manager

Required Qualifications:

• Able to read, write and speak the English language fluently to interact with customers and employees. Strong verbal communication and writing skills.
• Ability to work under pressure and deal with stressful situations during busy periods and seasons.
• Ability to handle multiple priorities at the same time.
• Ability to lead and train other employees on specific duties
• Flexible schedule

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $14.00 - $18.00 per hour

Benefits:

• Employee discount

Experience:

• Hilton: 1 year (Required)

Work Location: In person