Night Auditor

Company Overview

Hyatt Place is a leading global hospitality company dedicated to caring for people so they can be their best. With a diverse team of over 160,000 colleagues across more than 70 countries, we foster a culture that empowers individuals and inspires genuine connections with our guests.

Summary

As a Night Auditor at Hyatt Place, you will play a vital role in ensuring the smooth operation of our hotel during the night shift, 11pm-7am. This position is essential for maintaining guest satisfaction and operational efficiency, contributing to our mission of providing exceptional hospitality. In addition, there will be times you are required to work the evening shift, 3pm-11pm.

Responsibilities

• Perform nightly audits of financial transactions and ensure accuracy in reporting.
• Provide excellent guest services by addressing inquiries and resolving issues promptly.
• Manage front desk operations, including check-ins and check-outs during the night shift.
• Maintain accurate records of room availability and reservations.
• Collaborate with other departments to ensure seamless operations throughout the night.
• Assist guests with their needs, ensuring a comfortable stay.
• Prepare reports for management regarding occupancy rates and financial performance.

Qualifications

• Previous experience in hotel or hospitality roles is preferred.
• Strong guest service skills with a focus on customer satisfaction.
• Familiarity with night audit procedures and hotel management systems.
• Excellent communication skills, both verbal and written.
• Ability to work independently during night shifts while managing multiple tasks efficiently.
• Bilingual abilities are a plus to enhance guest relations.
• Knowledge of front desk operations and hospitality.

If you are passionate about providing outstanding service in the hospitality industry and thrive in a dynamic environment, we invite you to apply for the Night Auditor position at Hyatt Place today!

Pay: From $17.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person