Night Auditor

Overview
We are seeking a dedicated and detail-oriented Night Auditor to join our team. The Night Auditor plays a crucial role in ensuring the smooth operation of our hotel during the night shift. This position involves managing front desk responsibilities, performing nightly audits, and providing exceptional guest services. The ideal candidate will possess strong communication skills, a background in hospitality management, and a commitment to delivering outstanding guest experiences.

Responsibilities

• Conduct nightly audits of financial transactions and ensure accuracy in reporting.
• Manage front desk operations, including check-ins and check-outs for guests.
• Address guest inquiries and resolve any issues that arise during the night.
• Maintain accurate records of room availability and reservations.
• Handle phone systems effectively, providing information and assistance to guests.
• Ensure the security of the hotel by monitoring premises and responding to emergencies.
• Provide excellent guest relations by being attentive to their needs and requests.
• Collaborate with other departments to ensure seamless service delivery.

Experience

• Previous experience in hotel management or hospitality management is preferred.
• Familiarity with night audit procedures is a plus.
• Strong phone etiquette and customer service skills are essential.
• Bilingual or multilingual abilities are highly desirable to enhance guest interactions.
• Proficiency in using hotel management software and phone systems is beneficial.
• A passion for guest services and a commitment to maintaining high standards of hospitality.

Join us as we strive to create memorable experiences for our guests while ensuring operational excellence during the night shift.

Job Type: Part-time

Pay: $14.50 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Ability to Commute:

• Albuquerque, NM 87109 (Required)

Ability to Relocate:

• Albuquerque, NM 87109: Relocate before starting work (Required)

Work Location: In person