Night Auditor- Front Desk

What you will be doing

• Perform all nightly audit functions for the front office and each outlet of the hotel.
• Review room and tax postings on the computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation, and other related computer maintenance (if applicable).
• Understand, know, and follow the management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously, and professionally. Accurate and clear directions to room locations should be given.

Requirements:

What we are looking for

• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions

• High work ethic and self-initiative

• Ability to stay awake and work overnights, producing a high level of efficiency and quality in all tasks.

• May be required to work varying schedules to include nights, weekends, and holidays

• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

• Physical Requirements (In-Office Role)

• Ability to work in a standard office environment.

• Prolonged periods of standing at a desk and working on a computer. (6-8 hours a day)

• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.

• Ability to communicate effectively verbally and in writing.

• Occasionally required to stand, walk, bend, reach, or carry items.

• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).

• Visual ability to read from a computer screen and printed materials, including close visual focus for extended periods and color differentiation (for certain roles).

• Ability to hear and participate in conversations and meetings, use phone and/or headset

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.