Night Auditor/Front Desk Agent

Join our growing and award-winning team! Take pride, making guests happy!

What you will be doing

• Be responsible for the guest services of our award winning hotel
• Run night audit and oversee nightly operations of the hotel
• Be present at the front desk and engage guests with a friendly, authentic, caring, and thoughtful approach
• Duties include checking guests in/out, answering telephone calls, take care of reservations, and other administrative tasks delegated by management
• Fill in as Manager on Duty by resolving issues and implementing safety protocols
• Organize the office area by taking inventory and stocking amenities and supplies
• Refill coffee and hot water in our lobby
• Respond to special requests made by guests
• Maintain the cleanliness of the common areas, including the lobby
• Monitor parking lot and common areas of the building
• Monitor pool by performing daily readings
• Effectively relay information between all departments
• Give directions and recommend places of interest in the Wisconsin Dells area
• Handle cash payments and perform cashier tasks
• Aid other departments by assisting breakfast and linen cleaning operations

Requirements

• Ability to communicate with guest requests and respond accordingly in a helpful, friendly- efficient manner.
• Customer Service: 1 Year
• Computational and computer skills required
• Must be flexible to work a varied schedule including nights, weekends, and holidays
• Hotel/Reservations experience preferred
• Able to move lift and carry large objects up to 25 lbs
• All duties will be performed onsite during scheduled shift, 11pm-7am

EOE M/W/V/D

Job Type: Part-Time

Job Type: Part-time

Pay: $16.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Application Question(s):

• Are you looking for temporary or year-round employment?

Work Location: In person