Night Auditor/Front Desk Clerk

Front Desk Agent (overnight) 11PM-7AM

Responsibilities:

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests efficiently and accurately
• Answer phone calls and respond to guest inquiries
• Provide information about hotel facilities, services, and local attractions
• Handle guest complaints or concerns with patience and professionalism
• Process payments and maintain accurate records
• Assist with reservations and room assignments
• Maintain a clean and organized front desk area

Experience:

• Previous experience in customer service or hospitality preferred
• Familiarity with phone systems and computer software
• Strong communication skills, both verbal and written
• Excellent interpersonal skills and the ability to work well in a team
• Attention to detail and the ability to multitask in a fast-paced environment

We offer competitive pay, flexible scheduling, and opportunities for career growth. If you have a passion for providing exceptional guest service and enjoy working in a dynamic environment, we would love to hear from you.

To apply, please submit your resume and cover letter detailing your relevant experience. Only qualified candidates will be contacted for an interview.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance

Experience:

• Hotel experience: 1 year (Required)

Work Location: In person