Night Cleaner

About Us

Metropolitan Gaming is about more than the games or the buzz of the venue.
It’s about energy. Atmosphere. Service that’s sharp and in sync with the moment.

Driven by people, we’re a diverse, close-knit team who back each other, celebrate wins and create great experiences together. If you’re upbeat, curious and ready to get involved, you’ll feel at home here. Personality matters. Every shift is a chance to make your mark.

Why Join Us

A place to grow, not just a job. You’ll be recognised for great work and given opportunities to build your skills and grow your career

Alongside competitive pay, you can also expect:

• Discounts and perks across travel, retail, hospitality and wellbeing
• Company pension scheme and life insurance cover
• Discount on Food and non-alcoholic beverages across all venues
• Season ticket loan and cycle to work scheme
• Refer a friend bonus reward

What We Are Looking For

• To keep the cloakroom and toilet (both public and employee) areas throughout the building clean and tidy.
• To ensure an adequate supply of towels, soap and toiletries are available at all times in the all toilet areas and replenished periodically throughout the shift.
• To keep all areas outside the entrance clean and tidy including: Clearing littered debris and cigarette debris, emptying of ashtrays and sweeping of paved area or designated “smoking areas” if applicable to the Casino.
• To sweep and clear the casino floor, clear up spillages or breakages and generally keep it free from food debris and other matter.
• To assist the catering staff in removing used china and glassware and other waste product from the Casino Floor.
• To assist the catering staff with other cleaning duties at times of peak trade or when staffing/customer level require.
• To attend workplace training and meetings as required from time to time.
• To carry out duties in compliance with company policy and required health and Safety standards.

Service Behaviours

Our Night Cleaners are expected to always demonstrate our key service behaviours:

• On It: Demonstrates responsiveness and initiative by anticipating guest and operational needs, ensuring prompt and effective service delivery.
• Upbeat and Positive Attitude: Maintains a professional, enthusiastic, and solution-oriented demeanour that fosters a welcoming and energetic environment.
• Be Nice: Treats guests, team members, and stakeholders with courtesy, respect, and professionalism in all interactions.
• Open and Close: Engages openly and warmly at the start of every interaction and ensures each conversation or service exchange concludes with clarity, courtesy, and appreciation.

Please Note: You must be aged 18 or above and have the right to work in the UK

This position requires working nights, evenings, weekends and shifts that coincide with a 24/7 trading week so individuals should be flexible in their scheduling.

Night cleaners will spend a large portion of their shift on their feet working directly with the public.