Night Concierge

WE'RE HIRING – NIGHT SECURITY / HOTEL CONCIERGE

Location: Hotel, Stansted Airport

GSS Solutions Ltd is looking for a professional, reliable and customer-focused Night Security Officer / Hotel Concierge to join our team at a well established hotel at Stansted Aiport.

This is a dual-role position combining security responsibilities with excellent customer service in a hotel environment.

Key Responsibilities:

• Maintaining a safe and secure environment for hotel guests, visitors and staff.

• Providing a professional, welcoming concierge service.

• Conducting regular security patrols throughout the hotel.

• Monitoring access and responding to incidents.

• Assisting guests with enquiries and requests during the night.

• Supporting hotel staff with any security or welfare concerns.

• Completing accurate incident reports and daily handovers.

• Maintaining a smart, professional appearance at all times.

✅ Requirements:

• Valid SIA Door Supervisor or Security Guard licence.

• Excellent communication and customer service skills.

• Professional, approachable and confident manner.

• Ability to work independently and use initiative.

• Reliable, punctual and comfortable working night shifts.

• Previous hotel, concierge or security experience desirable.

What We're Looking For

We want someone who understands that hotel security is about more than protecting a building. It's about making guests feel safe, welcome and supported, while maintaining the highest standards.

Pay: £13.45 per hour

Expected hours: No less than 40.0 per week

Work Location: In person