Night Front Office Agent (m/f/d)

To strengthen our Front Office during the night hours, we are looking for a service-oriented and responsible Night Porter (m/f/d) who ensures a safe, attentive and first-class guest experience throughout the evening and night.

Your Tasks

• Ensuring smooth, quiet and secure hotel operations throughout the night
• Personally assisting our guests during the late and night shift and handling the night phone
• Organizing and providing Room Service upon request
• Professionally handling emails, guest requests and feedback
• Maintaining and updating guest data in the hotel management system
• Preparing and completing administrative tasks for the following day
• Ensuring a thorough handover of all relevant information to the morning team

Your Profile

• Professional experience in upscale hospitality, ideally at the Front Office
• Experience with ASA-J and ReGuest is an advantage
• Confident use of Microsoft Office and common hotel management systems
• Strong guest and service orientation
• Independent, structured and responsible working style
• Friendly, well-groomed and professional appearance
• Willingness to work late and night shifts and ability to make independent decisions during quieter night hours
• Very good English, German and Italian skills

What We Offer

• The opportunity to contribute to the development of our Front Office and Guest Experience concept
• The opportunity to work in one of the most exclusive five-star hideaways in the Dolomites
• Full-time position with long-term career prospects
• Training opportunities and individual professional development
• Attractive salary including additional benefits
• Direct collaboration with the Executive Chef and General Management, with short decision-making processes
• Staff accommodation in our Staff House
• Meals provided also on days off (breakfast, lunch, and dinner)
• Exclusive discounts on Spa treatments, products, and stays within the SAN SONNEA Collection and partner hotels

If You Share Our Passion For Hospitality, We'd Love To Hear From You. Please Send Your Application, Including Your CV And Cover Letter/references, To

SAN SONNEA | Human Resources | E-mail: [email protected]