PPHE Hotel Group

Night Guest Service Host
At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Night Guest Services Host/ess, you are the first and last person our guests call. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.
As a Night Guest Services Host/ess, you will receive:
<ul>
<li>Salary: £13.15 per hour plus incentives</li>
<li>Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family &amp; friends)</li>
<li>50% F&amp;B discount at our restaurants and bars (for your whole party)</li>
<li>Start with 30 days holiday per year - incl bank holidays</li>
<li>Two free meals per day - including days off if you wish to come in!</li>
<li>Access to 40% of your pay before payday through Wagestream!</li>
<li>Recommend a Friend scheme - £750</li>
<li>BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.</li>
<li>Vitality at work scheme with great gym discounts &amp; more</li>
<li>Ride to Work Scheme &amp; free local cycling lessons</li>
<li>Travel season ticket loans *</li>
<li>24/7 access to our Employee Assistance Programme</li>
<li>Rotas published at least two weeks in advance (if applicable)</li>
<li>Departmental productivity and service incentive schemes *</li>
<li>Uniforms provided (if applicable) &amp; free dry cleaning</li>
<li>Annual Staff parties and events</li>
<li>Company pension plan &amp; award-winning training</li>
</ul>
The ideal candidate for the Night Guest Services Host/ess role will:
<ul>
<li>Have excellent interpersonal skills and the ability to connect with others</li>
<li>Manage requests promptly, helpfully, politely and with a caring attitude</li>
<li>Possess a good command of English and excellent communication skills</li>
<li>Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment &amp; Care</li>
<li>Have previous experience as a Switchboard Operator or Guest Services Host/ess</li>
</ul>
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.
Park Plaza. Be part of it.

Night Guest Service Host

Night Guest Service Host

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