Night Manager

The Company & Hotel

We are ‘relentlessly guest obsessed’ at Accor. Everything we do, we do to help our guests feel welcome and valued and to give them the best experience possible.

Novotel Sydney Airport hotel features 271 accommodation rooms, a 150 seat a la carte and buffet Restaurant, a Lobby Bar & 11 Conference rooms. We have the luxury of being surrounded by the greenery of Cahill Park and Kogarah Golf Course, just along the Cooks River.

What we Offer

#itsgoodtobeus – Oh, yes it is! We live and breathe by our four principles

1. People Crave Belonging
2. People Want the Real Deal
3. Every Person has a Story
4. People Hate to be Wrong

You’ll learn a lot more about these principles if you come to work for us! Imagine coming to work every day and encouraged to bring your TRUE self to work?!

You will have the opportunity to build your skills and expertise to reach your potential and personal goals. We also provide full laundered uniforms, duty meals, staff parking, benefits and discounts in over 100 countries with Accor as well as access to a number of benefits with our partners.

The Role

We are looking for a Full Time Night Manager who is dedicated to providing a memorable experience and create that human connection with our guests, at every stage of their stay.

In this role you will:

• Checking and balancing the day’s takings from the hotels outlets.
• Ensuring accurate charges to our guest’s rooms.
• Ensuring the safety and security of our guests.
• Completing the night audit process reconciliation & excel reporting.
• Front Office duties such as checking in late arrivals, or settling accounts of early departures.
• Prepare reports to reflect the trading result of the property on a daily, weekly and monthly basis.
• Providing supervision and support to the Front Office team and other departments when required.
• Control after-hours access to the property.

What we are looking for
If this role interests you and you can demonstrate that you have:

• Previous experience with a property management system. Preferably Opera or Opera Cloud.
• Exceptional customer service skills, communication and time management skills.
• A friendly and outgoing personality.
• Proven ability to work unsupervised.
• A willingness to use initiative and strong problem solving skills.
• Strong analytical skills with a high level of computer literacy and accuracy.
• Ability to work late evening shifts 11pm – 7am.
• Be reliable and flexible with the ability to work all shifts including nights and weekends.

If this sounds like you, we want to hear from you!