Night Manager

Job Ref: INT26043

Branch: Holiday Inn Manchester Airport

Location: Holiday Inn Manchester Airport, Manchester

Salary/Benefits: £31,900 per annum plus incentives

Contract type: Permanent

Hours: Full Time

Shift pattern: Typically 10pm - 8am

Hours per week: 40 hours per week over 4 shifts

Posted date: 02/10/2026

Closing date: 13/11/2026

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spa
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions

A day in the life of…

As our Night manager you’ll be responsible for overseeing the operations of the hotel during overnight hours. This role involves managing the front desk, monitoring security and safety protocols, responding to guest requests and complaints, and supervising overnight staff.

You will play a vital role in ensuring the hotel runs smoothly and efficiently during overnight hours, focusing on guest satisfaction and safety.

As an integral part of nighttime operations in the hotel, your role extends beyond the front desk! You’ll be agile in your role and support operations in food and beverage, maintenance and all other areas that will require your first-class customer service skills and exemplary team work.

What do we need from you?

• Flexibility and adaptability: This role requires flexibility and adaptability to work overnight hours, handle unexpected situations, and adjust to changes in hotel operations.
• Leadership skills: You’ll need to possess strong leadership skills to manage overnight staff, delegate tasks, and ensure the smooth running of hotel operations.
• Customer service skills: As the main point of contact for our guests during night hours, you’ll need excellent customer service skills to provide guests with a satisfactory experience, address complaints, and resolve conflicts.
• Communication skills: Communication is key and as the night manager in our hotel, you should have excellent communication skills to interact with guests, staff, and management, whether it's in person, over the phone, or through written communication.
• Knowledge of hotel operations: As the senior manager at the hotel during night hours you need a basic understanding of hotel operations, including front desk procedures, housekeeping, maintenance, and security. You’ll also need to be well versed with hotel software systems and financial management processes.

**Please note that we will only be accepting applicants who are age 18 or above for this role, and comfortable with a nightshift working pattern, including commuting to and from the hotel**.

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.

Located immediately opposite Terminal 2 at Manchester International Airport. The hotel is positioned just a few yards from the terminal entrance and within minutes walk of Terminals 1, 3 and the railway station. We’re in the perfect spot if you’re travelling for business or leisure.

Planning to visit Manchester City Centre? You can be there within 20 minutes from leaving the airport, on the direct train connection. Likewise the hotel is less than a mile from Junction 5 of the M56.

When you step into the hotel, you are welcomed into the contemporary Open Lobby, which combines the front desk, lobby, restaurant, bar, lounge and business centre into one versatile, stylish area. In addition, the stunning restaurant, Firin is the culinary heart of the hotel, a modern vision of the traditional Istanbul pide salon. Modern Turkish casual dining crafted around impressive theatre kitchen.

280 modern bedrooms are offered across six floors. Our contemporary, spacious bedrooms feature floor-to-ceiling windows, with many providing views of the airport runway and include a range of double, twin, family, executive and accessible while the southern corner of the sixth floor offers a spectacular suite with an exterior terrace. The fitness suite is located on the 7th floor.