Night Manager

The Diamond Coast is looking for a Night Manager to join the Team!

Job Purpose:

To oversee the hotel’s operations during nighttime hours, ensuring the safety, security, and comfort of all guests and staff. The Night Manager is responsible for managing night audits, guest relations, and any operational issues that arise during the night shift.

About The Diamond Coast

Located in Enniscrone, The Diamond Coast Hotel commands a prime location overlooking the breathtaking Enniscrone championship golf course, dune lands and stunning five kilometres of golden beaches, perfect for water sports, swimming and long walks. The luxury accommodation at the Diamond Coast Hotel comprises of 99 well appointed, spacious and tastefully decorated guest rooms. Many guest rooms enjoy views over Enniscrone Golf Course and the stunning dunes.

The Coral Restaurant at the Diamond Coast Hotel offers a warm welcome, excellent cuisine, great wines, relaxing surroundings and friendly hotel staff to attend to your every need. Additional facilities include a crystal adorned banqueting suite perfect for your wedding day, seating up to 400 guests, meeting rooms and Stir Bistro.

About Windward Management

Diamond Coast Hotel is managed by Windward Management.

Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

Join us today as a Night Manager!

About The Role

Key Responsibilities:

Operational Management

• Take full responsibility for the hotel in the absence of senior management.
• Oversee the front office, security, and any night staff on duty.
• Manage late check-ins, early check-outs, and resolve guest issues effectively.
• Ensure public areas are clean and guest-ready, liaising with housekeeping if needed.
• Prepare reports and handover notes for day management team.

Guest Service

• Deliver excellent customer service and ensure guest satisfaction throughout the night.
• Handle guest complaints, feedback, or emergency situations calmly and professionally.
• Maintain a visible presence in the lobby and public areas.

Night Audit / Financial Controls

• Complete daily audit procedures and reconcile financial transactions.
• Ensure accurate cash handling, end-of-day banking, and revenue reporting.
• Balance and close the day’s business in the Property Management System (PMS).

Health, Safety & Security

• Conduct regular safety and security checks of the property.
• Respond to fire alarms, first aid calls, and emergencies per hotel procedures.
• Ensure guest and staff safety in compliance with Irish health and safety regulations.

Leadership & Team Support

• Supervise and support the night porter(s), cleaners, and other overnight staff.
• Delegate tasks and monitor staff performance during the shift.

Support the training and onboarding of new night team members

About The Company

Since its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.

Company Culture

At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.

Company Benefits

Windward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees. Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development. Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs. The company places a strong emphasis on employee well-being, fostering a culture of mutual respect and collaboration. For candidates looking for a career that combines growth, fulfillment, and an opportunity to make an impact, Windward Management provides an ideal platform.

Salary

€16.50 - €17.00 per hour