Night Manager / Shuttle Driver

About the role

This is an exciting opportunity to join the team at our busy Auckland Airport Motel following expensive renovations.

As a Night Manager/Shuttle Driver. In this full-time role, you will be responsible for managing the evening operations of our motel located near Auckland Airport, as well as providing a safe and reliable shuttle service to our guests arriving and departing through the night. 

What you'll be doing

• Overseeing the smooth and efficient running of the motel during the night shift, ensuring all guests receive exceptional service
• Providing a safe and reliable airport shuttle service for our guests
• Handling guest enquiries and resolving any issues that may arise during the night
• Completing administrative tasks such as check-ins/outs, answering phone calls, and updating records
• Ensuring the hotel's facilities and public areas are well-maintained and cleaned to a high standard
• Assisting with any other duties as required to support the overall operations of the hotel

What we're looking for

• Experience in a similar night management or guest services role within the hospitality industry
• Excellent customer service skills and the ability to deliver a warm and welcoming experience to all guests
• Strong problem-solving and decision-making abilities to handle a variety of situations effectively
• Flexibility to work night shifts, as this is a 24/7 operation
• A valid driver's licence
• Fluency in English, with the ability to communicate clearly and professionally

What we offer
We are committed to providing a supportive and rewarding work environment for our employees. We offer a competitive salary, opportunities for career development, and a range of benefits, including:

• Discounted accommodation rates for you and your family
• Training and development to enhance your skills
• A collaborative and inclusive team culture

If you are passionate about delivering exceptional customer service and are looking for an opportunity to grow your career in the hospitality industry, we encourage you to apply for this role.

Apply now