Night Porter

Location: 27 Stanley Street, Queenstown 9300
Employment Type: Full-Time, Permanent position.
Hours of Work: Guaranteed a minimum of 40 hours per week, on a rotating roster, including weekends from Monday - Sunday.
Shift Times: roughly 10:30pm/11:00pm - 7:30am 
Wage Rate: $26 - $28 per hour 
**Explore:**https://www.scenichotelgroup.co.nz/queenstown/heartland-hotel-queenstown/

Are you a night owl with a passion for hospitality? Look no further! Scenic Suites & Heartland Hotel Queenstown is seeking a dedicated Night Porter to oversee our operations during the night-time hours. 
Key Tasks & Responsibilities:

• Greeting guests at Reception and assisting with guest's luggage
• Attending to guest needs on arrival and departure
• Escort guests to their rooms and provide information about hotel facilities and services.
• Oversight of security of the hotel property, and reporting any incidents or concerns to Management
• Handle guest inquiries, requests, and complaints promptly and professionally.
• Taking a proactive approach to cleaning the reception and public areas
• Maintain a strong knowledge of the hotel, local attractions, restaurants and activities to assist guests with recommendations
• Ensure the lobby and public areas are clean, organised, and well presented.
• Taking late night room service orders to guests.
• Assisting with administrative tasks such as receiving and sorting mail
• Assisting with other Front Office duties as required

Preferred Skills & Experience:

• 1 years experience in a similar hospitality role desired.
• Physical fitness and the ability to lift heavy luggage.
• Positive attitude and willingness to go above and beyond for guests.
• Strong interpersonal and communication skills.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Driver's licence desired

Why Choose Scenic Hotel Group?

We're New Zealand's biggest locally owned hotel group, with 18 properties all over the country.

We Do IT: Now, Right, Together, and Sustainably
**Now:**We act fast “Now” for exceptional guest experiences
**Right:**We get it “Right” from the start, with ongoing training to elevate our service quality.
**Together:**We grow “Together” in a team that boosts our work and guest experiences.
**Sustainably:**We're fully committed to “Sustainability” driving a positive impact for our planet.
  
Kickstart your new chapter! If this sounds perfect and we've got what you need, hit apply now!
For more opportunities within our group, visit: https://www.scenichotelgroup.co.nz/careers/