Night Porter

Company Overview

Cumbria Park Hotel Ltd draws its strength from its people. That’s why we invest a large part of our resources towards recruiting, training, engaging our Team Members, and developing solid careers at all levels. Working with CPH Ltd is a chance to be a part of a company that is grounded in a history of success, with a roadmap for growth well into the future.
Summary

We are seeking a dedicated hospitality professional to join our team at the Cumbria Park Hotel in the UK. This role is vital in delivering exceptional guest experiences and supporting our commitment to excellence. The position is based in the beautiful region of Cumbria, offering an exciting opportunity to grow within a thriving hotel environment.
Responsibilities

• Greet and assist guests with warmth and professionalism.
• Provide multilingual support to accommodate diverse guests.
• Manage phone inquiries with excellent etiquette.
• Ensure guest satisfaction through attentive service.
• Collaborate with team members to maintain high standards of hospitality.
• Handle guest requests efficiently and courteously.
• Support daily operations to ensure smooth hotel functioning.

Qualifications

• Proven experience in hotel or guest services roles.
• Fluency in multiple languages is highly desirable.
• Excellent communication and phone etiquette skills.
• Strong customer service orientation.
• Ability to work effectively within a team.
• Knowledge of hospitality industry standards.
• Flexibility and adaptability in a dynamic environment.

Call-To-Action

If you are passionate about creating memorable experiences for guests and thrive in a vibrant hospitality setting, we invite you to bring your talents to the Cumbria Park Hotel team. Embark on this rewarding journey with us—your next adventure awaits!

Job Type: Part-time

Pay: From £13.00 per hour

Benefits:

• Employee discount
• On-site parking

Work Location: In person