Night Porter

Company Overview

Kegworth Hotel And Conference Centre is a bustling hospitality venue in the UK, renowned for hosting conferences, weddings, and parties. Our establishment prides itself on delivering exceptional guest experiences through our dedicated team and comprehensive services.
Summary

We are seeking a Guest Services Associate to join our dynamic team at Kegworth Hotel And Conference Centre in GB. This role is vital in ensuring our guests receive outstanding service that reflects our commitment to excellence and hospitality.

Hours of work

Between 10.30pm-7am, these could move a little by 1 hour either way

Responsibilities

• Greet and assist guests with professionalism and warmth.
• Manage guest inquiries via phone and in person, providing accurate information.
• Coordinate with various departments to ensure seamless event execution.
• Maintain high standards of cleanliness and organization in the guest areas.
• Support the restaurant and bar staff during busy periods.
• Handle guest complaints efficiently and courteously.
• Assist in the planning and setup of events when needed.
• Uphold health and safety standards at all times.

Qualifications Proven experience in hotel or hospitality environments.

• Excellent phone etiquette and communication skills.
• Ability to speak multiple languages is highly desirable.
• Strong customer service orientation.
• Ability to work effectively both independently and as part of a team.
• Knowledge of hospitality software systems is a plus.
• Flexibility to adapt to changing schedules and priorities.
• A friendly, approachable demeanor with a professional attitude.

Call-To-Action"Join us at Kegworth Hotel And Conference Centre where your passion for hospitality can shine. If you’re ready to create memorable experiences for our guests, we’d love to hear from you—apply now and become part of our welcoming team!"

Job Type: Part-time

Pay: £11.00-£12.71 per hour

Benefits:

• Company pension
• Employee discount
• On-site gym
• On-site parking

Work Location: In person