Night Porter/Receptionist

Job Overview

As a Night Porter/Receptionist, you’ll help create a welcoming, well-organised experience for hotel guests overnight. You’ll support reception and guest services while keeping shared areas presentable and responding calmly to requests.

Responsibilities

• Welcome guests, assist with enquiries and support arrivals and departures.
• Answer calls with professional phone etiquette and pass on messages accurately.
• Respond to guest requests and coordinate with colleagues to resolve issues.
• Keep reception and public areas tidy, and complete routine overnight checks.

Skills

• Friendly, clear communication and a helpful approach to hospitality.
• Strong phone etiquette and attention to detail.
• Guest services or hotel experience is useful, but not essential.
• Bilingual or multilingual communication skills are welcome.

Pay: £12.75-£16.02 per hour

Expected hours: 40.0 per week

Benefits:

• Casual dress
• Company pension
• Free parking
• On-site parking

Work Location: In person