Night Receptionist - Live In Accommodation available

Are you a night owl?

Do you thrive on delivering outstanding customer service?

The important stuff:

Free health club membership (T&Cs apply)
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection

Support with training & professional qualifications, including course fees!

Various learning & development available
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!
***Live In Accommodation available

What will I do?

You’ll manage the reception during the night, greeting guests upon arrival, administering check ins and check outs and ensuring all guest enquires/complaints are dealt with in a friendly and professional manner, always ensuring guest satisfaction throughout their stay.

Is this the role for me?

Ability to work with minimum supervision

Passion for delivering exceptional guest service
Courteous and pleasant attitude

Conflict resolution experience

Curious to find out more?

Stratford Manor Hotel & Spa is located in Stratford-upon-Avon. Our hotel is a 4*, 104-bedroom property. and has The Shakespeare restaurant and terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a cinema and games room, gym, pool, steam room, sauna, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.

INDFOH