Night Shift Barista

Core Responsibilities

• Prepare and serve espresso‑based drinks, brewed coffee, and specialty beverages with consistency and accuracy.
• Operate and maintain coffee machines, grinders, and brewing equipment.
• Ensure proper milk steaming, drink layering, and presentation standards.
• Handle cashier duties, order taking, and cup marking efficiently.

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Customer Service

• Provide friendly, attentive service that builds trust and loyalty.
• Maintain a pleasing personality and professional demeanor at all times.
• Address customer concerns with empathy and problem‑solving attitude.
• Promote menu items and upsell when appropriate.

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Cleaning & Shop Duties

• Morning: Sweep, mop, and sanitize floors; wipe counters; restock supplies; set up equipment for service.
• Closing: Dispose of trash, clean machines, backflush espresso equipment, sanitize workstations, and secure the shop.
• Maintain hygiene standards throughout the day, including proper food handling and storage.

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Additional Responsibilities

• Monitor inventory levels and report shortages.
• Support team members during peak hours.
• Follow company policies on safety, hygiene, and customer interaction.