Night Shift Supervisor

Location: Dudley
Employment Type: Full-Time, Permanent
Hours: Sunday–Thursday, 22:00 – 06:00. Overtime on Friday.
Salary: Negotiable, dependent on experience

About USP Steels

USP Steels is the UK’s largest independent steel sheet and plate stockholder, supplying and processing steel for customers across Great Britain and Northern Ireland. Our growth has been recognised nationally, including being named No.1 in the RSM UK Top 100 Industrials 2024, No.40 in the FEBE Growth 100 2024, and No.60 in the Grant Thornton West Midlands Top 200 Businesses by Turnover 2026. With an ambitious team and significant investment in our Dudley headquarters, this is an exciting time to join USP Steels as we continue the next stage of our growth.

The Role

We are looking for an experienced and proactive Night Shift Supervisor to take responsibility for the smooth and efficient running of our night shift operation.

This is a hands-on supervisory role, responsible for leading the night shift team, coordinating workloads and ensuring production, warehouse and despatch activities are completed safely and efficiently.

You will be responsible for maintaining high standards across the shift, managing people and performance, and acting as a key point of communication between the night shift and wider management team.

Main Responsibilities

• Lead, supervise and support the night shift team to achieve operational and production targets
• Allocate workloads based on individual skills, experience and operational priorities
• Monitor team performance, identifying strengths, development needs and areas for improvement
• Ensure employees remain focused, productive and working to the required standards throughout the shift
• Oversee the safe and efficient completion of all assigned work
• Coordinate production, warehouse and despatch activities to support on-time customer deliveries
• Monitor and manage incoming and outgoing vehicles, including Goods In and Goods Out
• Work closely with other departments to coordinate the efficient movement and handling of incoming materials
• Ensure all Health & Safety procedures, company policies and safe working practices are followed at all times
• Maintain high standards of housekeeping, organisation and productivity across the shift
• Identify and escalate operational, staffing, machinery or material issues where required
• Provide clear and regular updates to management on shift performance, progress and operational requirements
• Manage and authorise overtime in line with operational requirements
• Support the management of attendance, conduct and performance matters in line with company procedures
• Assist with recruitment and the integration of new team members where required
• Lead by example, promoting a positive, productive and safety-focused working environment
• Carry out any other reasonable duties in line with the needs of the business

Skills & Experience

Essential:

• Previous supervisory, team leader or management experience within a warehouse, manufacturing, steel processing or similar industrial environment
• Proven experience managing and motivating a team
• Strong understanding of Health & Safety within an operational environment
• Ability to organise workloads and manage competing priorities
• Confidence making decisions and resolving issues independently during the night shift
• Strong communication and interpersonal skills
• Good attention to detail and a focus on maintaining high standards

Desirable:

• Previous experience within the steel industry
• Experience within steel processing, warehousing or despatch operations
• Experience managing Goods In and Goods Out activities
• Experience working within a night shift operation

What We’re Looking For

We’re looking for someone who is:

• A confident and capable leader
• Reliable, organised and able to manage their time effectively
• Proactive and comfortable taking responsibility
• Calm and decisive when responding to operational issues
• A strong communicator who can work effectively with different teams and departments
• Adaptable and able to respond to changing business requirements
• Patient, thorough and attentive to detail
• Committed to maintaining high standards of safety, quality and productivity
• Positive and willing to lead by example

Job Types: Full-time, Permanent

Benefits:

• Free parking
• Gym membership
• On-site parking

Application question(s):

• Are you happy to work night shifts?

Experience:

• supervisor: 1 year (preferred)
• steel: 1 year (preferred)

Work Location: In person