Night Supervisor

Night Supervisor

Working Hours: Full-Time, Monday to Friday (10pm-6am)

Location: Swindon

The role of the Supervisor is to supervise operations incorporating all functions from receipt to delivery ensuring all aspects of customer requirements are met within the agreed budgets, H&S standards and quality compliance. The Supervisor will also provide leadership and motivation to the team whilst ensuring all KPI’s are met.

What you'll do:

• To supervise warehouse teams and ensure that customers outbound deliveries and products are received, handled, picked and despatched with 100% accuracy using relevant warehouse management systems.
• To always work in a way that safeguards both your personal safety and the safety of all who work in the warehouse.
• Responsible for highlighting any potential quality issues, including hygiene and damage issues to the warehouse manager.
• Management of an Operational function, ensuring strong decision making to deliver efficient and effective service.
• Build and motivate the team, including recruitment, performance management and ongoing team development.
• Responsible for the control of Health & Safety, ensuring that all procedures are adhered to.
• Identify opportunities for improved efficiencies within the operation, recommending and implementing changes.
• Create a culture of engagement and inclusion within the operation and across the site.
• Support the resolution of specific performance issues or complaints regarding service levels from the customer or other areas.
• Responsible for KPI targets in a team to ensure a cost efficient and service focused department.
• Complete all reports as requested by the Site Manager, management team and Customer in a professional and timely manner.
• Lead a team and optimise day-to-day performance, including operational functions and shift briefings so that business targets are met or exceeded.
• Manage resources for the Operational function to deliver its objectives.
• Achievement of the Operational KPI’s such as productivity, quality, stock integrity, service and attendance.
• Ensure compliance and conformance to all legislative and company policy.
• Lead and support the Team in creating and delivering great communications to provide everyone with a two way information flow.
• Monitor resource and deployment of resource where required, including seasonal planning.
• Produce accurate daily and weekly KPI's ensuring they are distributed on time.
• Support a continuous improvement programme to increase efficient and effective working practices within the department.
• Identify opportunities for improved efficiencies within the operation, recommending and implementing change.

What we're looking for:

• Warehouse operational management experience essential.
• The possession of both Flexi and Counterbalance fork lift drivers licence is advantageous.
• The ability to safely operate warehouse equipment including pallet trucks and fork lift vehicles.
• Good PC literacy and the ability to use the systems applicable to the warehouse or the capability to use them after suitable training.
• Knowledge of the safe systems of work specified for the warehouse and of the H&S policies/procedures that apply to the company premises and its operations.
• Operational competence with the ability to work in a small team and with minimal supervision to consistently produce results that hit the KPI targets agreed with our customers or set by the company.
• To undertake disciplinaries with an understanding of note taking, investigation and disciplinary as per the HT disciplinary policy.
• Absence management reporting sickness absence to the business.
• To actively suggest CI opportunities and manage implementation and feedback results.
• Quality management, ensuring our customers’ expectations are met and regularly reported.
• Resource management, day to day and forward planning as required.
• Utilise HT Tool kits.
• Numerate and methodical in working method.
• Exam passes in Maths and English

If you would like to view a full job description or apply, please visit our website:

https://ce0538li.webitrent.com/ce0538li\_webrecruitment/wrd/run/etrec179gf.open?wvid=3626713kBH

Req: 1477

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Health & wellbeing programme
• Life insurance

Application question(s):

• What are your salary expectations?
• Do you have the skills and experience as detailed in the job advert?
• If you are successful for this role, are you willing to undertake a pre-employment drug and alcohol test in line with company policy?

Work authorisation:

• United Kingdom (required)

Work Location: In person