Night-Time Support Worker (Waking Nights)

Reporting to the Children's Home Manager Employment type: Permanent Salary: £32-38,000 per annum Hours: Full time (45 hours per week)

Overnight shifts, typically 10:30pm – 7:30am across five nights per week with flexibility for the right person

With 33 days annual leave , ethical workplace pension , wellbeing benefits , training and development opportunities and career progression .

The Role We are seeking a dedicated and compassionate Night-Time Support Worker to provide consistent, high-quality overnight care within a children’s residential setting.

The focus of the role is to maintain a safe, calm and nurturing environment, supporting young people’s emotional wellbeing, responding to any needs during the night and ensuring the home is well prepared for the day ahead.

This role sits within a therapeutic, trauma-informed home, embodying Hygge’s values of generosity, curiosity and courage grounded in compassion, empowerment and relational practice.

Key Responsibilities Overnight Care and Support

• Provide supervision and support throughout the night
• Respond calmly and promptly to any child or young person who wakes or requires support
• Offer reassurance and maintain a predictable, consistent presence
• Escalate concerns in line with safeguarding and organisational procedures

Health, Safety and Safeguarding

• Follow all safeguarding procedures at all times
• Support any healthcare or wellbeing needs in line with training and care plans
• Maintain a safe and secure environment overnight
• Complete health and safety checks in the house

Household Duties Complete Domestic Tasks Including

• Cleaning and maintaining communal areas
• Laundry and general housekeeping
• Preparing meals for the following day
• Ensuring the home is organised and ready for morning routines

Recording and Communication

• Maintain accurate records of the night’s events
• Provide effective handovers to the day team
• Communicate any incidents or concerns clearly and appropriately

Team Working

• Work collaboratively with colleagues to ensure consistent care
• Share responsibility for waking/ sleeping duties as part of a rota
• Participate in team meetings and training as required

What We Offer

• A competitive salary of £32-38,000 per annum, based on experience and qualifications.
• Annual Leave Entitlement of 33 days, inclusive of bank holidays
• Generous workplace ethical pension
• Access to the Blue Light Card providing discounts to hundreds of retailers and venues
• Access to our Pirkx Benefits Package, offering a wide range of perks and services including online GP and physio consultations, 24/7 counselling, employee assistance programs, health and eye care benefits, as well as discounts on retail, leisure and entertainment activities
• Access to a coach and regular personal and group supervision sessions, providing guidance, support and mentorship as you navigate your career journey with us
• Access to a variety of professional development opportunities tailored to enhance your skills and expertise, empowering you to excel in your role and beyond
• Following one year of good performance we will work with you to develop a personalised reward and recognition plan; we want to make sure that we are rewarding you in a way that works best for you
• You will also enjoy access to home-cooked meals, unlimited tea, fresh fruits and biscuits. Plus, we all like baking!

Essential What we are hoping for from you:

• Experience working with children or vulnerable adults
• Calm, patient and emotionally resilient approach
• Ability to respond appropriately to distress or unexpected situations
• Understanding of safeguarding responsibilities
• Strong communication and recording skills
• Ability to work independently during night shifts
• Flexibility and reliability

Desirable

• Previous waking night or sleep-in experience
• Knowledge of trauma-informed or therapeutic care approaches
• Experience supporting individuals with additional or complex needs
• Relevant qualification in health and social care

Personal Qualities You Will

• Be calm, observant and responsive
• Provide reassurance without escalating anxiety
• Work consistently and reliably overnight
• Be both practical and emotionally attuned
• Take pride in maintaining a safe, welcoming home environment

Other Requirements Flexibility to work overnight shifts on a rota basis (incl. weekends and bank holidays).

• Full driving licence
• Right to work in the UK. Please note that we are unable to offer visa sponsorship.
• To ensure the health and safety of the children under our care, candidates who are non-smokers are preferred.

While your presence is essential to ensure the safety and wellbeing of the children, we recognise that team members also have personal responsibilities and family commitments. When routine or life events arise, we aim to approach these with understanding and will work with you to find practical and reasonable solutions wherever possible.

Safeguarding Statement We are committed to safeguarding and promoting the welfare of children and young people. All roles are subject to safer recruitment practices, including enhanced DBS checks and satisfactory references.

Non-smoking and non-vaping environment Hygge’s homes are entirely non-smoking and non-vaping environments. To protect children’s health and to model positive behaviours, staff must not smoke or vape while on duty, during sleep-ins or anywhere on the home or car premises at any time. Staff are expected to present as non-smoking and non-vaping to children and young people.

This is an opportunity to make a meaningful impact on the lives of vulnerable children within a dedicated overnight team, helping to create a safe, calm and nurturing environment. If you are passionate about supporting children to feel secure and cared for through the night, we would love to hear from you.