NinjaOne SME

Must Have Technical/Functional Skills

NinjaOne Expertise:

• NinjaOne RMM Administration
• Policy Configuration
• Endpoint Monitoring
• Alert Management
• Automation Policies
• Patch Management

Operating Systems

• Windows Server
• Linux (RHEL, CentOS)

Endpoint Management:

• Endpoint Lifecycle Management
• Device Compliance Monitoring
• Asset Discovery
• Software Inventory
• Remote Administration
• Endpoint Health Monitoring

Scripting & Automation: Strong experience with:

• PowerShell
• Python
• Automation Frameworks

Roles & Responsibilities

Platform Administration:

• Serve as the primary technical SME for the NinjaOne platform.
• Design, configure, maintain, and optimize NinjaOne deployments.
• Manage tenancy, policies, organizations, roles/ permissions, and security options.
• Maintain platform health, performance, and operational effectiveness.
• Platform governance.

Endpoint Management:

• Manage endpoint monitoring across Windows & Linux environments.
• Configure and maintain endpoint monitoring policies, health checks, and alerts.
• Oversee endpoint inventory management and asset tracking.
• Ensure endpoint compliance and operational readiness.

Patch Management

• Design and manage enterprise patching strategies.
• Configure patch approval workflows and deployment schedules.
• Monitor patch compliance and remediation effectiveness.
• Generate reports on patch status, vulnerabilities, and compliance metrics.
• Troubleshoot patch deployment failures and endpoint issues.

Software Deployment & Automation

• Create and maintain software deployment packages.
• Develop automated deployment workflows and remediation scripts.
• Automate routine operational tasks to improve efficiency and consistency.

Security & Compliance

• Integrate NinjaOne with endpoint security and vulnerability managemen t solutions.
• Support security compliance initiatives and audit requirements.
• Develop monitoring and alerting strategies for security events.
• Ensure alignment with corporate security standards and policies.

Reporting & Analytics

• Develop executive and operational dashboards.
• Create custom reports for all modules
• Analyze trends and recommend improvements.

Generic Managerial Skills:

• Working in large multicultural teams in onsite-offshore Model
• Good customer facing communication skills and Team skills

Salary Range: $120,000-$140,000 a year