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No experience - Airline Ticket Agent - Chat/Email Support

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No experience - Airline Ticket Agent - Chat/Email Support

Hiring Sapient BPO

No experience - Airline Ticket Agent - Chat/Email Support

11 days ago

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Important information


Contract type:

Permanent

Location:

Quezon City, Metro Manila, Philippines

Work mode:

Onsite

Published on:

14 October 2026

What they need


Customer Service Representative – Travel Account (GDS/Sabre Experienced)

Onsite | Full-time | Competitive Benefits

ROLE SUMMARY

Assist customers with flight bookings, itinerary changes, cancellations, and travel-related inquiries using GDS tools. Deliver excellent customer service while ensuring accurate and efficient travel support.

WHAT YOU’LL GET

  • Paid Training
  • 22 Paid Leave Credits
  • HMO Coverage
  • Government-Mandated Benefits
  • 13th Month Pay
  • Career Growth Opportunities

QUALIFICATIONS

  • High School Graduate (Old Curriculum), Senior High School Graduate, or ALS Graduate
  • At least 12 months of GDS experience required
  • Experience with Sabre preferred
  • Good English communication skills
  • Willing to work onsite and on shifting schedules

RESPONSIBILITIES

  • Handle travel reservations and customer inquiries
  • Process bookings, rebookings, and cancellations using Sabre
  • Provide accurate travel information and support
  • Resolve customer concerns professionally
  • Maintain accurate documentation of customer interactions

WORK SETUP

  • Onsite
  • Full-time
  • Shifting Schedule

APPLY NOW

If you have GDS experience and are ready to grow your career in the travel industry, apply today and join our team.

Pay: Php20,000.00 - Php27,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Flexible schedule
  • Flextime
  • Free parking
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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