Hiring Sapient BPO
No experience - Airline Ticket Agent - Chat/Email Support
11 days ago
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Important information
Contract type:
Permanent
Location:
Quezon City, Metro Manila, Philippines
Work mode:
Onsite
Published on:
14 October 2026
What they need
Customer Service Representative – Travel Account (GDS/Sabre Experienced)
Onsite | Full-time | Competitive Benefits
ROLE SUMMARY
Assist customers with flight bookings, itinerary changes, cancellations, and travel-related inquiries using GDS tools. Deliver excellent customer service while ensuring accurate and efficient travel support.
WHAT YOU’LL GET
- Paid Training
- 22 Paid Leave Credits
- HMO Coverage
- Government-Mandated Benefits
- 13th Month Pay
- Career Growth Opportunities
QUALIFICATIONS
- High School Graduate (Old Curriculum), Senior High School Graduate, or ALS Graduate
- At least 12 months of GDS experience required
- Experience with Sabre preferred
- Good English communication skills
- Willing to work onsite and on shifting schedules
RESPONSIBILITIES
- Handle travel reservations and customer inquiries
- Process bookings, rebookings, and cancellations using Sabre
- Provide accurate travel information and support
- Resolve customer concerns professionally
- Maintain accurate documentation of customer interactions
WORK SETUP
- Onsite
- Full-time
- Shifting Schedule
APPLY NOW
If you have GDS experience and are ready to grow your career in the travel industry, apply today and join our team.
Pay: Php20,000.00 - Php27,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Flexible schedule
- Flextime
- Free parking
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person
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