No experience - Chat/Email Support (Pure Non-Voice) - Customer Service Representative

Customer Service Representative (CSR)

Onsite | Full-time | Fresh Graduates Welcome | Competitive Salary

BENEFITS

• Competitive Salary Package

• HMO Coverage

• Night Differential Pay

• Rice Allowance

• Paid Leaves

• Holiday and Overtime Pay

• Mental Wellness Program Starting Day 1

• Insurance Coverage Starting Day 1

• Free Medical Insurance upon Regularization (including common-law partners)

• Government-Mandated Benefits

• 13th Month Pay

• Career Growth Opportunities

ROLE SUMMARY

As a Customer Service Representative, you will handle customer concerns, provide accurate information, and ensure excellent service across different communication channels depending on the assigned account.

RESPONSIBILITIES

• Handle customer inquiries and concerns in a professional manner

• Provide accurate information, solutions, and assistance

• Support account-related tasks such as billing, orders, or troubleshooting (depending on account)

• Maintain high-quality customer service standards

• Document all interactions accurately in the system

• Meet performance and productivity targets

QUALIFICATIONS

• Must be at least 18 years old

• High School Graduate (Old Curriculum), Senior High School Graduate, or ALS Graduate

• College fresh graduates and undergraduates are welcome to apply

• Applicants with or without BPO experience are welcome

• Good communication skills

• Willing to work onsite and on shifting schedules

• Must be currently residing within Metro Manila (if required per account)

WORK SETUP

• Onsite Work Setup

• Full-time Position

• Shifting Schedule

APPLY NOW

Start your career as a Customer Service Representative and gain valuable experience in the BPO industry. Fresh graduates and applicants with or without experience are highly encouraged to apply.

Pay: Php20,000.00 - Php25,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Flexible schedule
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person