No Experience? Start Here - Chat Support Representative

START YOUR CAREER WITH US

Looking for your first job or your next career opportunity in chat support? We welcome High School Graduates, Senior High School Graduates, College Level, and College Graduates — whether you're a fresh applicant or an experienced BPO or customer service professional.

No BPO experience? No problem. Paid training is provided from Day 1.

Already experienced? Great. Bring your skills and grow with us.

COMPENSATION & BENEFITS

Performance-based incentives

Paid training from Day 1

Career growth and promotion opportunities

Supportive and collaborative work environment

Government-mandated benefits

13th Month Pay

Compensation, incentives, and additional benefits may vary depending on the assigned account, client program, qualifications, and final employment offer.

WHAT YOU'LL DO

Respond to customer inquiries through chat in a timely and professional manner

Provide accurate information and appropriate solutions

Resolve customer concerns while maintaining a positive customer experience

Document customer interactions and resolutions accurately

Escalate complex concerns when necessary

Maintain high standards of customer service and professionalism

Meet quality, productivity, and response time standards

Follow company policies, procedures, and service standards

QUALIFICATIONS

High School Graduate or above

With or without BPO/customer service experience

Strong written and English communication skills

Fast and accurate typing skills

Good attention to detail

Basic computer skills and ability to multitask

Customer-focused and willing to learn

Willing to work onsite in Davao City

Willing to work on shifting schedules, including weekends and holidays

Fresh graduates and first-time job seekers are welcome to apply. Experienced BPO, chat support, and customer service professionals are highly encouraged to apply as well.

WHY JOIN US?

Whether you're starting your first job, changing careers, building your communication skills, or continuing your BPO journey, there's an opportunity for you.

We provide paid training, coaching, and career development to help you strengthen your written communication, customer service, problem-solving, and digital support skills.

Your experience matters. Your potential matters too.

WORK SETUP

Location: Davao City

Work Arrangement: Onsite

Employment: Full-Time

Schedule: Shifting

Training: Paid training from Day 1

Experience: With or without experience

ABOUT CALDWELL COMMUNICATIONS

Caldwell Communications connects talented individuals with rewarding opportunities in the BPO industry. We support our employees through training, professional development, and opportunities for long-term career growth.

APPLY TODAY

Your next career opportunity could start here.

Whether you're a High School Graduate looking for your first job, a fresh graduate starting your career, or an experienced BPO or customer service professional looking for your next opportunity, you're welcome to apply.

With or without experience, we give you the opportunity to learn, grow, and build a rewarding career in chat support and customer service.

Apply now and take the next step toward your career with Caldwell Communications.

Pay: Php16,000.00 - Php23,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Free parking
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person