NOC Engineer

Job summary

An experienced Senior NOC Engineer to oversee day-to-day monitoring, performance, and availability of our network infrastructure — providing technical leadership to NOC, Field, and Resident Engineers, and ensuring incidents are resolved within SLA.

Min Qualification: HND Experience Level: Mid level Experience Length: 3 years Language Requirement: English Working Hours: Part Time - 8 to 5 Applicant Location: Lagos, Nigeria

Job descriptions & requirements

Responsibilities:

• Monitor network infrastructure and lead NOC operations across assigned shifts, ensuring effective incident detection, response, and resolution
• Troubleshoot complex LAN/WAN, routing, switching, wireless, VPN, and connectivity issues
• Analyze alarms, logs, and performance metrics to catch faults early
• Coordinate with Field/Resident Engineers on-site and provide technical guidance to the NOC team
• Own major incidents end-to-end, escalate to vendors/internal teams as needed, and lead root-cause analysis with preventive recommendations

Requirements:

• HND in Computer/Electrical-Electronics Engineering, Computer Science, IT, Telecoms, or related field
• Proven experience in a 24/7 or shift-based NOC environment
• Strong hands-on network troubleshooting skills
• Experience coordinating technical/field teams is a plus
• CCNA, CCNP, Network+, Fortinet, or similar certification is an advantage