NOC L2 Engineer – Fortinet | Cisco | Meraki

About the role

We're looking for an experienced NOC L2 Engineer to support network and security infrastructure for a US-based client. This role is ideal for engineers who are comfortable troubleshooting network issues and working hands-on with Fortinet, Cisco, firewalls, switches, and Meraki environments.

Key responsibilities

• Monitor and troubleshoot network infrastructure and connectivity issues
• Troubleshoot and support Fortinet firewalls
• Work with Cisco switches and network devices
• Support Cisco Meraki switches and access points
• Troubleshoot firewall, VPN, switching, and connectivity issues
• Perform L2-level network troubleshooting and escalation
• Analyze alerts and network incidents and drive issues toward resolution
• Coordinate with internal teams, vendors, and US-based clients
• Maintain accurate ticket documentation and technical updates
• Work within defined SLAs and incident management processes

About you

• 2+ years of experience in NOC, Network Operations, or Network Engineering
• Strong hands-on experience with Fortinet
• Good experience with Cisco
• Strong understanding of firewalls and switches
• Experience with Cisco Meraki
• Solid TCP/IP, VLAN, VPN, routing, and switching knowledge
• Experience troubleshooting network incidents at L2 level
• Strong communication skills and confidence supporting US-based clients
• MSP, managed services, or multi-client experience is highly preferred