C
CMS It Services
NOC Support Engineer
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹100,000 – ₹250,000 / year
Location:
Delhi, India
Work mode:
Onsite
Published on:
3 September 2026
What they need
Roles and Responsibilities :
- Monitor and troubleshoot network issues using alarm monitoring tools to ensure minimal downtime.
- Provide technical support to customers via phone, email, or chat regarding network-related problems.
- Collaborate with other teams to resolve complex technical issues that require coordination across multiple systems.
- Document all incidents, resolutions, and follow-up actions in a timely manner.
Job Requirements :
- 1-3 years of experience in NOC (Network Operations Center) or similar role.
- Strong understanding of alarm monitoring software and ability to work with various types of alarms.
- Excellent communication skills for effective customer interaction during crisis situations.
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