Nokia Flow One Technical Specialist

Role Summary

Hands****on Nokia FlowOne Technical Specialist with deep product expertise in telecom Order Management and Service Fulfilment.
This role is 100% technical and requires strong experience in FlowOne configuration, customization, integrations, and L2/L3 production support in highvolume telecom environments.

Not a PM / Transition / Coordination role this is a hardcore technical SME position.

MustHave Skills (NonNegotiable)

• Nokia FlowOne – strong hands****on experience
• Telecom Order Management / Service Fulfilment (BSS/OSS)
• Java & SQL (productionlevel usage)
• L2/L3 production support for enterprise telecom platforms
• API & integration troubleshooting (REST / SOAP)

Key Technical Responsibilities

Nokia FlowOne Product Expertise

• Deep understanding of FlowOne Order Management internals
• Handson knowledge of:
• Order orchestration & decomposition
• Order state transitions
• Fallout & jeopardy handling
• Ability to debug Lead Order Activation Closure flows endtoend

Configuration & Customization

• Configure and support:
• Order templates
• Business rules & validations
• Workflow logic
• Productservice mappings
• Implement and optimize custom FlowOne extensions
• Prefer configuration****first approach over code changes

Integrations & Interfaces

• Handson integration support with:
• CRM systems
• Billing platforms
• Middleware / ESB
• Network / provisioning systems
• Debug:
• Interface failures
• Payload & data mapping issues
• SLA breaches across systems

Production Support (L2/L3)

• Analyze and resolve:
• Order stuck / order fallout issues
• Performance degradation
• Data inconsistencies
• Perform root****cause analysis (RCA) and permanent fixes
• Work across logs, DB, interfaces, and batch layers

Batch, Performance & Backend

• Experience with batch vs online processing
• Understanding of:
• Batch windows & dependencies
• Scheduler tools (e.g., ControlM or similar)
• Strong SQL skills for data analysis and reconciliation
• Basic JVM and performance tuning awareness

GoodtoHave

• MVNO / M2M order flows
• Linux production environments
• Experience with OEM / COTS telecom platforms
• Highvolume order ecosystems