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non voice process

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Onsite

non voice process

Darsis software

non voice process

Skills

Customer Support

22 days ago

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Important information


Contract type:

Permanent, Part time

Location:

Tamil Nadu, India

Work mode:

Onsite

Published on:

28 September 2026

What they need


  • Customer Support: Answer customer queries, solve complaints, and provide information via live chat, email, or social media.
  • Data Management: Accurately enter data, update customer records, and verify documents in the company database.
  • Ticket Handling: Prioritize and track support tickets based on urgency and complexity.
  • Collaboration: Work with internal teams to resolve escalated issues and ensure timely service.
  • Documentation: Maintain clear notes and logs of all interactions following company protocols.

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Flexible schedule
  • Food provided
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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