Non Voice Process Executive

Job Title: Non voice Executive ( English)

Company: Hexaware

Location: Chennai

Job Description

Hexaware is hiring dynamic and enthusiastic Non Voice process Executives for our Chat/Email Support. We are looking for candidates with excellent communication skills who are passionate about Chat, customer engagement, and Email.

Key Responsibilities

• Handle inbound and outbound customer queries in chats.

• Promote products and services to prospective customers..

• Build strong customer relationships and encourage repeat business.

• Retain existing customers by addressing concerns and providing suitable solutions.

• Upsell and cross-sell products based on customer needs.

• Maintain accurate customer records in CRM systems.

• Ensure high levels of customer satisfaction and quality standards.

Eligibility

• Freshers and experienced candidates are welcome.

• Excellent verbal communication in English is mandatory.

• Basic English communication skills.

• Strong typing aptitude and convincing ability.

• Ability to work in Night Shifts.

• Graduation is not preferred (undergraduates with relevant experience may also apply).

Preferred Skills

• Basic computer knowledge.

Salary & Benefits

• Attractive salary based on experience.

• Performance incentives.

• Growth opportunities within Hexaware.

• Training and career development programs.

Apply Now: If you are fluent in Engish and have a passion for Chat and Email process, we'd love to hear from you!

Contact - Jenil Raj - 7338737794