NorthWest Sales Coordinator

SALES COORDINATOR – NORTHWEST

Location: San Francisco / Bay Area (Home-Based)
Territory: Washington, Oregon, Northern California, and surrounding markets

About EX NIHILO

Founded in Paris, EX NIHILO is a contemporary French luxury fragrance house redefining modern perfumery through creativity, innovation, and uncompromising craftsmanship. Inspired by the spirit of bespoke luxury, EX NIHILO creates exceptional olfactory experiences through personalization, artistic collaborations, and a commitment to excellence.

As one of the fastest-growing luxury fragrance houses, EX NIHILO partners with the world's most prestigious retailers while remaining true to its entrepreneurial spirit and Parisian heritage.

Position Overview

EX NIHILO is seeking a highly organized, proactive, and relationship-driven Sales Coordinator to support the growth and execution of the brand across the Northwest.

Based in the San Francisco or Bay area, this role will work closely with the Regional Account Executive and National Sales team to support retail partners, maximize sales opportunities, and ensure exceptional execution across the territory.

The Sales Coordinator will support account management, sales initiatives, events, education, merchandising, vendor relationships, and the recruitment and development of Store Ambassadors. This is an ideal opportunity for a polished luxury professional who is passionate about fragrance, commercially minded, and eager to grow within a fast-paced, entrepreneurial organization.

Key Responsibilities

Sales & Account Support

• Support the Regional Sales Manager in managing and growing retail business across the Northwest.
• Monitor sales performance, sell-through, inventory, and productivity across assigned doors.
• Support account business plans, new door openings, launches, events, and key commercial initiatives.
• Prepare sales reports, recaps, and business updates.
• Identify opportunities and challenges and communicate actionable insights to the Regional Sales Manager.

Retail Relationship Management

• Build strong relationships with store leadership, beauty managers, fragrance specialists, personal shoppers, and top-selling associates.
• Serve as a consistent field contact for assigned retail partners.
• Conduct regular store visits to assess sales performance, team engagement, inventory, merchandising, and brand presentation.
• Support market appointments and retail business meetings.

Store Ambassador & Talent Management

• Support the recruitment and selection of high-performing Store Ambassadors and field talent.
• Help identify and attract top talent aligned with EX NIHILO's luxury standards and commercial objectives.
• Support interviewing, onboarding, scheduling, training, and ongoing development of Store Ambassadors.
• Manage day-to-day communication and field coordination with Ambassadors.
• Monitor performance, provide feedback, and recognize opportunities to develop and retain top talent.

Vendor & Field Partner Management

• Manage relationships with third-party vendors and field partners supporting the Midwest business.
• Coordinate staffing, events, merchandising, and other field initiatives.
• Ensure vendors consistently execute EX NIHILO brand standards and deliver against expectations.
• Monitor performance, troubleshoot issues, and communicate operational needs to internal teams.

Client Experience & Education

• Support in-store events, VIP activations, fragrance experiences, and clienteling initiatives.
• Coordinate event logistics, staffing, product, POSM, and post-event recaps.
• Support product knowledge and selling trainings in partnership with the Education team.
• Help ensure retail teams and Store Ambassadors are engaged around launches, product storytelling, and commercial priorities.

Merchandising & Operations

• Conduct regular store visits to ensure brand standards, merchandising, testers, POSM, and product presentation are maintained.
• Communicate inventory, operational, and merchandising needs to internal teams.
• Support new door openings, launches, renovations, and visual merchandising initiatives.
• Maintain accurate account, staffing, calendar, and field activity information.

Cross-Functional & Market Support

• Partner with Sales, Education, Marketing, Operations, and Headquarters to ensure seamless execution of initiatives.
• Monitor competitive activity and luxury fragrance trends within the Midwest.
• Share market insights, consumer feedback, and retailer opportunities with the Regional Account Executive and National Sales team.

Qualifications

• 3–5 years of experience in luxury beauty, fragrance, fashion, or prestige retail.
• Experience with luxury department stores, specialty retailers, or independent fragrance boutiques.
• Experience coordinating Brand Ambassadors, vendors, freelancers, or field teams preferred.
• Strong ability to build relationships and identify high-performing talent.
• Excellent organizational, communication, and project management skills.
• Strong understanding of luxury retail and exceptional client service.
• Comfortable analyzing sales data and retail performance.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Self-motivated and able to work independently in a home-based role.
• Ability to travel regularly throughout the Northwest territory.

Preferred Attributes

• Passion for luxury fragrance, beauty, craftsmanship, and exceptional client experiences.
• Polished and sophisticated professional presence.
• Natural ability to identify, attract, and develop top talent.
• Highly organized, proactive, and resourceful.
• Commercially minded with strong attention to detail.
• Collaborative, solutions-oriented, and comfortable holding partners accountable.
• Entrepreneurial spirit and enthusiasm for a high-growth luxury organization.

Compensation & Benefits

• Competitive base salary
• Performance-based bonus opportunity
• Medical benefits
• Paid time off
• Technology tools
• Product allocation
• Career growth opportunities within a rapidly expanding global luxury fragrance house

Job Type: Full-time

Pay: $30.00 - $34.00 per hour

Expected hours: 40.0 per week

Work Location: In person