NPI Quality Engineer, HW

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Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Key Responsibilities

• Serve as the Quality representative for assigned server and storage programs throughout product development, validation, launch, and sustaining support.
• Develop and maintain quality plans, program quality status, risk assessments, and readiness criteria for assigned platforms.
• Participate in NPI, ODT, engineering, product-readiness, and ship-support reviews, providing clear quality recommendations and escalation when required.
• Identify product, reliability, manufacturing, service, supplier, and customer-experience risks; establish priorities, align accountable owners, and track actions through verified closure.
• Provide quality leadership during critical product launches, defect escalations, and cross-functional issue-resolution activities.
• Analyze development, test, manufacturing, field, service, supplier, and reliability data to identify trends, systemic issues, and improvement opportunities.
• Monitor and communicate program status and risk summaries to technical teams and leadership.
• Lead or support root-cause analysis, failure analysis, corrective action, and preventive action using structured problem-solving methods.
• Partner with cross-functional teams to facilitate defect triage, technical reviews, decision making, and timely escalation of customer-impacting issues.
• Support Design for Excellence activities, including Design for Quality, Reliability, Manufacturability, and Serviceability reviews.
• Translate development, field, and service lessons into design recommendations, preventive controls, and future program requirements.
• Lead lessons-learned reviews and support standardization of quality processes, operating mechanisms, tools, and reporting.
• Apply analytics, automation, and AI-enabled methods, where appropriate, to improve quality insights, efficiency, and reporting accuracy.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.