NPI Quality Supervisor

About EssilorLuxottica

EssilorLuxottica is a global leader in the design, manufacture and distribution of advanced vision care products, eyewear and med-tech solutions. The Group is home to the most innovative lens technologies, including Varilux, Stellest and Transitions, iconic brands such as Ray-Ban, Oakley and Supreme, top-selling smart eyewear products including Ray-Ban Meta, Oakley Meta Vanguard and Nuance Audio, the most desired luxury licensed brands and world-class retailers including Sunglass Hut, LensCrafters, Vision Express and Apollo. With over 200,000 employees across 150 countries, 600 operations facilities, serving 300,000 eye care professionals and operating 18,000 stores, the Group generated consolidated revenue of Euro 28.5 billion in 2025.  For more information, visit www.essilorluxottica.com

Nice to know

The NPI Quality Supervisor has the key role of coordinating cross function team in ensuring the quality performance and respect of the quality standards, driving improvement actions and projects.

My day at EssilorLuxottica

• Lead  for the whole  quality of the NPI product/process, the analysis of the quality issues, the preliminary investigation of such defects and the, follow up and involve for solve the problems as cross-functional team
• Lead preliminary investigation / analysis of NPI samples failure or FPY%, promote improvement action, and drive for results verification
• Coordinate among production and quality of multiple manufacture process, as major contact window from plant, work closely with cross function team engineering, supply chain planning, APQP, etc for all NPI related topics
• Maintain NPI / transfer product history record with proper follow up of root cause analysis and improvement action, support on lesson learn cases collection
• Define of Quality SOP and Working Instructions and lead for the NPI quality documentation and relevant training
• Make sure that Safety, Manpower and 5S principles are followed in the quality team working area
• Ensure new product NPI samples (component & finished product) quality check and submit quality reports within expected lead time and accuracy
• Be responsibility in management system related to the company such as ISO 9001, ISO 14001, ISO 45001, and ISO 13485

Requires;

• 5 years of experience in Customer claim/complain and Non-conforming control or similar industries
• Bachelor's degree or above, preferably with Major in Engineering or similar
• Good English written and spoken communication, strong coordination, interpersonal communication skills, can work under pressure and work individual objective
• Familiar with Microsoft Office software package (Excel and data analysis), SAP system knowledge is a plus
• Logical Thinking and solid problem solving, target oriented mindset and capability to work independently in a dynamic environment